services
Critical Incident Responses
In a critical incident, the employer’s quick response to employees with information and support conveys care and concern for their well-being. Employees will give management great leeway in crises if they perceive that their employer is acting in their best interest and the interest of the company.
We assist you in responding during potentially emotionally disturbing events. Whether by telephone or by on-site consultations, we support the company during such distressing workplace events as downsizings, industrial accidents, robberies through management consultation and planning, and informational consultations on stress management for individuals.
Click here to see a list of organizations for which we have consulted.
Training
The best response to a critical incident is a well thought-out and routinely rehearsed emergency response plan. When employees know the risks they are likely to encounter in the course of their work, understand the roles and functions they fulfill during an emergency, acknowledge and rely on prepared leadership to guide them during an emergency, your company’s response to a critical incident is smoother and more methodical. Based on the Humanitarian Emergency Response Template, our training programs assist you in developing and implementing your emergency response plans. We work with you from clarifying the vulnerabilities your company faces to defining the roles your emergency response team will perform when the time to implement the plan arrives.
Click here to see a list of organizations for which we have consulted.
Presentations
Ray’s keynote addresses draw on his experience as a specialist on marital and workplace interpersonal relationship issues and as a crisis management consultant. He will customize his talks to your organization’s needs. Contact us to schedule him for your next business or association meeting. Topics include:
• “When Upheaval Happens: Who Will You Call?”
• “Confronting Fear in an Age of Terrorism”
• “Preparing for the Big One”
• “Heroes: Ordinary People Doing Extraordinary Things”